Confidential clientIn progress
FreshRoute Produce (pseudonym)
A WordPress website revamp for a fruit distribution business in the UAE, with planned and in-progress integration across ecommerce, inventory, ordering and payments.
Read the case study →Service
Technology consulting and implementation
Turn a business problem into clear requirements, the right technology choices and a delivered solution, with one person accountable from discovery to launch.
Sound familiar?
The problems this solves
- You know something in operations needs to change, but not which technology or approach is right.
- Vendors and developers each propose their own product, and nobody gives impartial advice.
- Previous technology projects ran over time or delivered something that did not fit the business.
- Your team does not have the time or technical background to manage developers and suppliers.
What I deliver
Typical projects
Examples of the work this service covers. Most projects combine several.
Technical discovery
A structured review of your processes and systems that ends with a clear problem statement, options, risks and a recommended plan.
Software selection support
Requirements, shortlisting and evaluation of products against how your business works, including how each would integrate with existing systems.
Implementation leadership
Planning and leading delivery across developers, vendors and your team, including testing and go-live.
Existing system review
An assessment of an application or integration that is underperforming, with practical options to improve, stabilise or replace it.
One accountable point of contact
Technology projects often fail in the gap between the business and the people building the solution. Requirements are interpreted differently, decisions are delayed, and nobody owns the outcome. My role is to close that gap: understand the business problem, translate it into a sound technical plan, and see it through to a working result.
Honest advice
Sometimes the right answer is a smaller change than expected, an existing product, or no new technology at all. Advice is only useful if it is honest, so that is what you will get.
How it works
How an engagement typically runs
- ConversationAn initial discussion of the problem, its business impact and any constraints.
- DiscoveryWorkshops with the people involved and a review of the existing systems and data.
- RecommendationOptions, trade-offs, risks and a staged plan you can make a decision on.
- ImplementationDelivery led by me, using AI-assisted development, developers and specialists as the work requires.
- Review and improvementChecking the result against the original problem and planning the next improvements.
Proof of work
All 5 projects →Related projects
Client project
SnackTroops
A school-based hamper management initiative in the UAE that teaches children practical leadership and sales skills through managing hampers, supported by a digital platform.
Read the case study →Confidential prospective clientIn discussion
HarbourLink Logistics (pseudonym)
A simple website revamp for a logistics business in New Zealand. The project is in discussion.
Read the case study →FAQ
Common questions
What does a discovery engagement produce?
A written summary of the problem, the current systems and processes, the options with their trade-offs and risks, and a recommended implementation plan in stages. It is useful on its own, even if you choose a different implementation partner.
Are you tied to particular software vendors?
No. Recommendations are based on your requirements. If I have a commercial interest in a product, such as one of my own, I will say so.
Do you work with our existing IT team or suppliers?
Yes. Part of the role is coordinating everyone involved so decisions are made with the full picture.
Insights
Further reading
Websites
Framer or WordPress? How to Choose a Platform for Your Business Website
Framer or WordPress for a business website? A practical comparison of cost, maintenance, SEO, content and integrations, and how to decide for your business.
Websites
Moving Your Website Off SmugMug, Squarespace or Wix Without Losing Images or Rankings
A step-by-step plan for moving a website off an expensive hosted platform: securing the domain, exporting images, keeping URLs, redirects and switching over safely.
Websites
How to Recover a Website That Has Gone Offline
Website down after an expired domain, a closed hosting account or a missing supplier? A calm, step-by-step guide to finding out what happened and getting it back.
Related services
Often combined with
Systems integration →Connect the software your business already uses so information moves between systems reliably, without re-keying, spreadsheets in the middle or manual reconciliation.Custom software →Build business applications, internal tools and web platforms when off-the-shelf software cannot support the way your business works.AI automation →Use AI where it adds practical value, such as reading documents and extracting information, inside workflows with validation rules and human review.
Have an operational problem worth solving?
Tell me what is slowing your team down and which systems you use today. You do not need a technical specification: describing the problem is enough to start.